We only issue a 100% refund if the activity or activities are cancelled due to inclement weather conditions. We will do everything possible to reschedule. However if the tour or activity is cancelled by the client we can only give a voucher for the next stay or the tour or activity can be replaced for another of the same value. You may also use it to buy products from our merchandise. No show will not be refunded. Once you are redirected to the PayPal or Stripe sites and complete payment, the order is confirmed and you thereby accept this Returns and Refunds Policy.

We recommend contacting us for assistance if you have doubts or questions regarding this policy.